Frequently Asked Questions

Customer Service

Have any questions or concerns about our games or website? We’re ready to help!

Simply fill out & submit the form on our Contact page and we’ll get back to you within 1-3 business days!

Our games are currently available for purchase in a variety of stores throughout North America and Europe, including toy stores, game stores, hobby shops, card shops, gift shops, comic shops, and online!

A quick query on a search engine, such as shopping.google.com, should provide plenty of options.

We’re hoping to launch our online store soon, but in the meantime, looking up the game of your choice on any search engine, such as shopping.google.com, should lead you to where you can find our products on sale.

We don’t offer sales over the phone, but many small game shops offer this service; search for board game shops near you!

For refunds on purchases of Quick Simple Fun Games products, please refer to the refund rules for the shop, store or other retailer that you bought your product from.

For questions or issues about your QSF product, use the form on our Contact page!

We currently work with several distributors for our games, but if you would like information on where to order QSF products for your store, organization, or event, reach out to us on our Contact page. Thanks!

To reach out about licensing concerns, go to our Contact page and select the “Game Retailer Questions/Requests” option from the Subject dropdown. Be sure to include a valid email address and information on which game(s) you’d like to license in the message!

Keep an eye out for an email from a QSF team member with an “@quicksimplefun.com” address who will request further details within several business days.

Replacement Parts & Pieces

If you purchased your QSF game or product new, directly from a retailer (note: not second-hand), and you discover that any pieces or parts are missing or defective, we can help.

On the form on our Contact page, select the “Replace Missing or Damaged Pieces” subject, and include all of the following information:

  • Your name
  • Email address
  • Phone Number
  • Mailing Address
  • Location/store you purchased the product from
  • Order number (if applicable)
  • Item’s UPC number (under the barcode)

A customer representative will reach out via email within 1-3 business days to request a photo or screenshot of your valid proof of purchase (e.g., a receipt), and will inform you of the next steps in the replacement process.

PLEASE NOTE: Shipping costs may apply.

We’re sorry! We cannot sell replacement parts or pieces for out-of-print or second-hand games at this time. If you reach out to us on our Contact page, though, we’ll do our best to help.

If you’re missing your instructions booklet or game manual, worry not! You can find handy PDF downloads of game instructions on each game’s page! Click here to find the game you’re looking for in our Game Library page, then refer to its “Download Game Manual” button towards the bottom of the page. You’ll need a PDF Reader in order to open them. (Still can’t find the instructions you need? Contact us for help!)

Other Information

We ARE currently accepting game submissions, and we’re thrilled you have the passion for making board games like we do!

To submit your game for consideration, go to our Contact page and select the “Game Submissions and Ideas” option from the Subject dropdown. Be sure to include a valid email address and a summary of your game (plus its important details) in the message!

Keep an eye out for an email from a QSF team member with an “@quicksimplefun.com” address who will provide further details and request copies of your game’s rulebook and its sell sheet.

PLEASE NOTE: We are not currently able to accept “print-and-play” copies.

We do have review copies of QSF Games available on a case-by-case basis.

To submit a request for a review copy, go to our Contact page and select the “Review Copy Requests” option from the Subject dropdown. Be sure to include a valid email address and basic details about your channel/program/organization.

Keep an eye out for an email from a QSF team member with an “@quicksimplefun.com” address who will provide further details or request more information.

PLEASE NOTE: The availability of our review copies depends on what we currently have in stock.

We offer review copies of QSF Games on a case-by-case basis, and this includes non-profit concerns.

To submit a request, go to our Contact page and select the “Review Copy Requests” option from the Subject dropdown. Be sure to include a valid email address and basic details about your program/organization.

Keep an eye out for an email from a QSF team member with an “@quicksimplefun.com” address who will provide further details or request more information.

PLEASE NOTE: The availability of our review copies depends on what we currently have in stock.

If you’d like a customized version of one of our games, such as for special corporate theming or special events, we may be able to run a limited bulk printing. Reach out to us on our Contact page, explain what you’re looking for to the best of your ability, and we’ll be in touch!

Note that we cannot do special printing for orders smaller than 1,000 units or for out-of-print games.

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